CACAOPARCEL / INFORMATION
Delivery & Returns
Last updated: 24 October 2026
Review your address
Check the recipient name, street, city, postcode and country before completing the checkout steps.
Delivery total
The displayed delivery amount is $5.95 below $100 and free from a $100 merchandise subtotal. The cart updates the amount as quantities change.
Product condition
Check materials, dimensions and care instructions before selecting products. Keep packaging and product information when checking an item.
Returns information
For return questions, include the order reference and product name. Do not include card information in any correspondence. Consumer rights that apply to your purchase remain unaffected.
Food products
Check seals, ingredient labels, allergen statements, storage instructions and best-before information on arrival. For a damaged or incorrect item, contact us with the order details. Opened food cannot be returned simply for a change of preference. This does not limit any applicable consumer rights.